ADT Home Security Systems Review

Updated by Alexia on

We tested the ADT home security service, and in this ADT review, we detail the company and the services it offers to help you decide if it's right for you.

Trusted brand name
  • ADT Home Security Systems
    ADT Security
  • SecureScore™: 9.0 / 10
  • pro Strong reputation
    pro Cellular and landline plans
View Packages

833-288-8700
Plan Price Monitoring type Mobile app
access
Smart home
support
Learn more
Smart Security Essential $39.99/mo Professional Icon Yes  Light Yes Icon Yes  Light Yes View
Plans
Smart Security Complete $44.99/mo Professional Icon Yes  Light Yes Icon Yes  Light Yes View
Plans
Smart Security Ultimate $49.99/mo Professional Icon Yes  Light Yes Icon Yes  Light Yes View
Plans

 

Info current as of publish date. *Landline monitoring only. Some restrictions apply. See full disclaimer.

 

You don't have to be on the street to see the ADT sign. Because more than 8 million American households have chosen the services of ADT, America's oldest security company. Protect Your Home is the only authorized primary service provider of ADT and is the only provider of professional installation services.

ADT protects your home while offering more than the competition. You can choose a wireless system or a wired system, and you can choose basic protection or advanced smart home automation. Devices offered by Protect Your Home include video surveillance, smart locks, life safety features, intruder detection, and home automation devices with voice recognition. But all this quality comes at a price. Prices can exceed $60 per month. If that's too much for your budget, try these ADT alternatives.

 

ADT promotion

Get a $100 Gift Card when you sign up for a new ADT home security system. Restrictions apply. Check out the SafeStreets website for complete information.

 

Info current as of publish date. Offers and availability may vary by location and are subject to change.

pro Pros con Cons
pro 140+ years of home security experience
pro Monitoring centers across the country
pro Landline and cellular monitoring
pro Professional installation and security consultation
pro Smart home control available
pro Six-month money-back guarantee

con Requires a 36-month contract
con Pricey add-ons and upgrades
con Does not offer DIY installation
con Dealers can be pushy

 

 

 

 


In our ADT review


ADT monitoring plan costs comparison

Monitoring
plan
Best for Price 24/7 professional
monitoring
Connection type Mobile app access Live video Text or email
alerts
Smart home
integrations
Environmental monitoring
(smoke, flood, etc.)
Learn more
Essentials* Starter pick $27.99/mo Icon Yes  Light Yes Landline Icon No Light No Icon No Light No Icon Yes  Light Yes Icon No Light No Icon No Light No View
Plans
Complete
Monitoring Bundle*
Landline pick $36.99/mo Icon Yes  Light Yes Cellular Icon No Light No Icon No Light No Icon Yes  Light Yes Icon No Light No Icon No Light No View
Plans
Basic Security +
Wireless Connect
Budget pick $44.99/mo Icon Yes  Light Yes Cellular Icon No Light No Icon No Light No Icon Yes  Light Yes Icon No Light No Icon No Light No View
Plans
ADT Command
Tier I Remote
Access
On-the-go pick $52.99/mo Icon Yes  Light Yes Cellular Icon Yes  Light Yes Icon No Light No Icon Yes  Light Yes Icon No Light No Icon No Light No View
Plans
ADT Command
Tier II Video
Security
Video pick $58.99/mo Icon Yes  Light Yes Cellular Icon Yes  Light Yes Icon Yes  Light Yes Icon Yes  Light Yes Icon No Light No Icon No Light No View
Plans
ADT Command
Tier III Video
Security & Home
Automation
Top pick $62.99/mo Icon Yes  Light Yes Cellular Icon Yes  Light Yes Icon Yes  Light Yes Icon Yes  Light Yes Icon No Light No Icon Yes  Light Yes View
Plans

 

Info current as of publish date. *Landline monitoring only. Some restrictions apply. See full disclaimer.

 

Is ADT right for you?

With the assurance and experience that comes with over 145+ years in business, ADT is worth it. So it is definitely one of the most well-known and experienced home security companies.

But with that popularity and experience comes a huge price tag. That experience doesn't mean it's a thing of the past—this security company offers modern video options and smart home integrations that work with your system to make your life safer and more convenient. After poring over ADT's products and customer reviews, we think that if you value its benefits enough and can afford it, ADT is definitely worth the money.

We think ADT is a luxury home security brand, but that's not what everyone is looking for. If you want ADT with no contract, take a look at Blue by ADT.

 

How does ADT compare to other companies?

Brand Best for Monthly cost Icon Tooltip Starter
equipment price
Contract
required
Smart home
compatibility
Icon Tooltip
Learn more Read review
Vivint Smart Home Vivint Best overall $29.99/mo. $599.00 Icon Yes  Light No * Amazon,
Google,
Z-Wave
View
Packages
Read review
SimpliSafe Budget pick $17.99/mo. $245.00 Icon Yes  Light No Amazon,
Google
View
Packages
Read review
Frontpoint Quality DIY pick $34.99/mo. $129.00 Icon Yes  Light No Amazon,
Google,
Z-Wave
View
Packages
Read review
Cove Best customer experience $17.99/mo. Quote required Icon Yes  Light Yes * Amazon,
Google
View
Packages
Read review
Abode Home Security Best for Apple customers $21.99/mo. $279.00 Icon Yes  Light No Amazon,
Google,
Apple,
Z-Wave,
Zigbee
View
Packages
Read review
Ring Alarm Best outdoor cameras $20.00/mo. $199.99 Icon Yes  Light No Amazon,
Google,
Z-Wave
View
Packages
Read review

 

How we reviewed ADT

To review ADT, we lived with the ADT safety system for a few weeks. We delved into the company's history, reputation, pricing, equipment, customer service, and smart home features.

To assess every detail in these areas, our team did the following:

  • Conducted hands-on testing (including price, equipment, smart home integration, surveillance cameras, customer experience)
  • Participate in the ADT Technician Training Center
  • Read hundreds of customer reviews from Amazon buyers
  • Chat with current and past ADT customers
  • Meet the results of your experience with an ADT expert for a presentation and questions and answers
  • Compare service with other brands

Learn more about how we review and rank safety brands and products using our full methodology.

 

Disclaimers

ADT $27.99 traditional package: $99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Landline monitoring only.


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